MWW Email Update

We’re moving all our email to a new server!

Hey There!

A little over a year ago Montague WebWorks moved our email services to a dedicated server at a new hosting location. That server worked well for us... until it crashed last month. It was a new machine, and, well, stuff happens. Despite the fact that we were able to recover after only a few hours of down time, bringing us to a backup that was only six hours old, I was still not happy. Recovery should have taken only an hour, and the backup should have been fresher.

So, after many hours of thinking over what happened, and talking with our server admins about how our email services could be better, we have decided to move our email yet again. This new server is much faster, with four times the RAM, double the number of hard drives, each of which is twice as fast. One of the drives will be dedicated to "hot" backups, as well as Archiving.

Also, we are switching the back-end software that runs the email. No longer will we use SmarterMail. Yes! We are saying goodbye to SM after about eight years. Instead, we will be using MDaemon, which is more stable and has more options, including Email Archiving, which is actually required of municipalities. It's all good, and we are very excited to make this move.

The one down side is that all your email programs (Outlook, Thunderbird, smartphone app mail, etc) will need to have some settings changed. We are working on a web page that will outline what needs to be changed based on your email program.

Since we host 105 email domains, we cannot do them all in one day. Below you will find the migration schedule. If we host your email, please find your domain on the list, below, and expect a call from Mik the day before the move. If you expect to be out of town, or unreachable, please let me know ASAP so we can move you to a better day.

Here is a page we built to help you change your email settings... http://MontagueWebWorks.com/n/95/New-Email-Settings

Here's a Questionnaire that we need you to fill out, please... http://MontagueWebWorks.com/x/5/Email-Device-Questionaire

Here are some anticipated Questions and Answers...

Will There Be Any Down Time?

We will do our absolute best to make sure this goes as smoothly as possible, and expect no email down times, and no lost email.

Will All My Old Emails Remain?

Yes, if you use IMAP, all your existing email will be moved over to the new server. Unfortunately, we cannot save the "I've read this particular email" pointers, so we'll have to set all your email as having been read, otherwise it will think you haven't read ANY of your emails. There is no way around this particular point.

What Settings Will Be Changed in My Email Program?

The incoming server address will be changed to imap.MontagueWebWorks.com  or  pop.MontagueWebWorks.com

Your outgoing server address will be changed to smtp.MontagueWebWorks.com.

Your username and password will remain the same.

How Will the Transition Work?

I will call you the day before to remind you that the change will happen overnight, and then call you in the morning to help you change the settings in all your email programs. I'll direct you to the page that we'll have set up so you can follow along the steps.

Can I Call You After It's Done, If I Have Problems?

Of course! You can always call me! 413-320-5336

It's going to be a busy four weeks for MWW, but this is a good move. It's worth it.

Thanks,

Mik Muller, owner
Montague WebWorks

Email Migration Schedule

Domain Move Date
AdelleLouise.com 18-Jan
AllThumbs.org 18-Jan
AmherstEquestrianCenter.com 18-Jan
AmherstMonteCarlo.com 18-Jan
Appearance-Coaching.com 18-Jan
AttorneyStelmack.com 18-Jan
BlueRibbonEquine.com 18-Jan
BobsOilBurnerService.com 18-Jan
CathyRobertsRealestate.com 18-Jan
ColdRiverPackage.com 18-Jan
CosmicWimpout.com 18-Jan
DanPphoto.com 18-Jan
DawnA.org 18-Jan
GivingTreeSchool.org 18-Jan
Go-ImageWorks.com 18-Jan
GraceElectricalServices.com 18-Jan
GreenEmporium.com 18-Jan
HMullerDesign.com 19-Jan
HoisingtonLC.com 19-Jan
JessicaPayneConsulting.com 19-Jan
KidsAndConflict.com 19-Jan
MarimedConsults.com 19-Jan
PristineOrientals.com 19-Jan
RedekerRentals.com 19-Jan
RogerTincknell.com 19-Jan
RyanAndCaseyLiquors.com 19-Jan
SarahBlissArt.com 19-Jan
thePioneerTavern.com 19-Jan
ToFurWithLoveAnimalCommunication.com 19-Jan
WesternMASelfDefense.com 19-Jan
TravelingRhubarb.com 19-Jan
BFRchassis.com 20-Jan
CamelotCarpetCleaners.com 20-Jan
DarkstoneNewEngland.com 20-Jan
FCCMP.org 20-Jan
GinzbergAcupuncture.com 20-Jan
GreenLightInternet.com 20-Jan
GRRRgear.com 20-Jan
HurricaneBoosters.com 20-Jan
McCarthyFuneralHomes.com 20-Jan
NEHscapes.com 21-Jan
NortheastTreeCare.com 21-Jan
RenaissancePaintingCompany.com 21-Jan
AccessGreenfield.com 21-Jan
FCLSC.org 21-Jan
InkSeals.com 21-Jan
MontagueSoapboxRaces.com 21-Jan
WholeTreeCare.com 21-Jan
MontagueCommonHall.org 21-Jan
eRolls.net 21-Jan
HaleConstruction.com 21-Jan
MontagueTV.org 21-Jan
WelcomeYule.org 25-Jan
GreenfieldsMarket.coop 25-Jan
AlberHearing.com 25-Jan
DavisBates.com 25-Jan
HotSapp.com 25-Jan
MassPainInitiative.org 26-Jan
QuabbinHarvest.coop 26-Jan
TempleIsraelAthol.org 26-Jan
theComicalMysteryTour.com 26-Jan
WestCountyEquipment.com 26-Jan
BrooksBendfarm.com 26-Jan
EmphasisConsultingGroup.com 26-Jan
FranklinCountyBar.org 26-Jan
PaciorekElectric.com 26-Jan
SteveKulik.org 26-Jan
CoxAndPowers.com 26-Jan
GlobalMetalSourcing.com 26-Jan
MontagueBusinessAssociation.com 26-Jan
OliveStreetDevelopment.com 27-Jan
CRDmetalWorks.com 27-Jan
HatfieldGrillNChill.com 27-Jan
NuPro-Films.com 27-Jan
RogerMenardInsurance.com 27-Jan
ClearPro-USA.com 27-Jan
MontagueMA.net 27-Jan
AtholLibrary.org 28-Jan
About-FaceComputers.com 28-Jan
BartsHomemade.com 28-Jan
PioneerHVAC.com 28-Jan
HaleCustomSigns.com 28-Jan
OmastaLandscaping.com 28-Jan
AmesElectrical.com 1-Feb
SafeGuardFilm.com 1-Feb
PioneerValleyCC.com 1-Feb
CDDavenport.com 1-Feb
GranbyFire.org 2-Feb
SpencerPeterman.com 2-Feb
theMullers.net 2-Feb
AlbertAllen.com 2-Feb
BrickhouseCommunity.org 2-Feb
GFM.coop 2-Feb
AdQuestDigital.com 3-Feb
PattersonFarmLLC.com 3-Feb
MCSMcommunity.org 3-Feb
QuabbinInc.com 4-Feb
GilmoreAndFarrell.com 4-Feb
TravelKuz.com 8-Feb
DillonChevrolet.com 9-Feb
HospiceFC.org 11-Feb